Last Updated: November 2025
Innovative Properties (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website pm.innovative.ng or interact with our services.
By accessing our website, contacting us, submitting property details, or using any of our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
Full name
Email address
Phone number
Residential or property address
Identification details (only when required for verification)
Any information submitted through inquiry forms or contact pages
B. Property Information
Details of properties you list
Images, documents, and descriptions you upload
Pricing and location data
C. Technical Information
Automatically collected when you use our website:
IP address
Browser type
Device type
Location (general, non-precise)
Cookies & usage data
Pages visited and time spent
D. Transactional Information
If you purchase paid services, we may collect:
Payment method details (processed securely via third-party gateways)
Invoice information
Service usage records
2. How We Use Your Information
We use your information to:
Provide real estate services and property listings
Respond to inquiries and customer support requests
Connect buyers to sellers, and tenants to landlords
Process payments for promotions, listings, and services
Verify property details and user identity where required
Improve website performance and user experience
Send important notifications (property updates, confirmations, alerts)
Provide marketing and promotional communication (opt-out available)
Prevent fraud and ensure platform security
3. Legal Basis for Processing
We process your information under the following legal grounds:
Consent: You provide information voluntarily through forms or submissions.
Contract: To deliver services you request (advertising, listings, inquiries).
Legitimate Interest: Improving our services, preventing fraud, and analytics.
Legal Obligation: Compliance with Nigerian regulations when required.
4. How We Share Your Information
We may share your information with:
A. Property Buyers, Sellers & Agents
Only when necessary to facilitate communication or complete a transaction.
B. Verified Third-Party Service Providers
Such as:
Payment processors
Legal verification partners
Surveyors or inspection agents
Marketing/advertising tools
Hosting providers
These partners must comply with data protection standards.
C. Regulatory & Legal Authorities
When required by Nigerian law, court order, or fraud investigation.
D. Business Transfers
If the platform undergoes a merger, acquisition, or asset transfer.
We never sell your personal information.
5. Cookies & Tracking Technologies
We use cookies to:
Improve site performance
Remember your preferences
Analyze traffic and user behavior
Personalize property recommendations
You can disable cookies in your browser settings, but some features may not function properly.
6. Data Security
We take reasonable technical and organizational measures to protect your data, including:
SSL encryption
Secure servers
Restricted access
Regular security reviews
However, no system is 100% secure. You share information at your own risk.
7. Data Retention
We retain your information:
As long as your account remains active
As necessary to provide services
As required by law
For internal record-keeping and fraud prevention
You may request deletion of your account/data anytime.
8. Your Rights
Depending on Nigerian data protection standards, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion (“right to be forgotten”)
Withdraw consent for marketing
Request a copy of your data
Object to certain data uses
To exercise any rights, contact: info@innovative.ng
9. Children’s Privacy
Our services are not intended for children under 18.
We do not knowingly collect data from minors.
10. Third-Party Links
Our website may contain external links (developers, blogs, partner listings).
We are not responsible for:
The privacy practices of third-party websites
Their content, data usage, or security policies
Use them at your own discretion.
11. Marketing Communication
We may send you:
Property alerts
Investment opportunities
Promotional offers
Market news
You can opt out anytime by clicking “unsubscribe” or contacting us.
12. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
Updates will appear on this page with a new “Last Updated” date.
Continued use of our platform means you accept the updated policy.
13. Contact Information
For questions, complaints, or data requests, contact:
Innovative Properties
Website: pm.innovative.ng
Email: info@innovative.ng